Timeslips Training Approach

TRAINING PHILOSOPHY


There are many ways to teach Timeslips to law firms; however, AC Consulting believes that a training program that begins with basic concepts is the best approach.

Most computer training companies will place an individual in front of a computer only to mimic what the trainer is doing. The individual memorizes the steps that the teacher is demonstrating, but when the individual is back at the work place and faced with a software problem, the memorization process begins to fail.

AC Consulting begins a training session by explaining why Timeslips was created, and what the original programmers had in mind. The student begins to understand the problems which the original programmer faced and realizes the steps which the programmer used to solve them. From a conceptual point of view, the student begins to understand the program before touching the keyboard.

AC Consulting continues explaining the layout of the program, key terms, and program procedures. To the student, Timeslips becomes a well-structured, logical and intuitive program that will require very little note taking and book reading to understand.

After the conceptualization training is completed, the student is then placed in front of a computer to begin the hands-on approach. The student is continuously tested throughout the session and the concepts are combined with the hands-on approach to create a teaching environment that is intuitive and that requires little memorization.

TRAINING PROCEDURES


AC Consulting can tailor a Timeslips training session to the specific needs of law office employees. Staff members can be trained on adding, modifying, viewing and printing slip information. Attorneys, on the other hand, can be trained on viewing and printing slip information. Administrators can be trained on the technical procedures involved with managing and maintaining Timeslips. Below is a list of how certain employees can be trained in using the different functions of Timeslips.

Staff Members
Adding and Editing Matters
Adding and Editing Slips
Generating and Customizing Reports
Printing Pre-Bills

Attorneys
Viewing Client/Case Information
Adding and Viewing Slips
Printing Slip Journals

Administrators
Managing Client/Case Information
Managing Slips
Supervising and Updating
Managing Reports
Troubleshooting and Installation

 

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